"Good care for my elderly father"

I recently had to attend Craigavon Area Hospital ED Dept, with my elderly father, after he fell and hit his head quite badly. He is 86 and has dementia.

Despite the department being really busy at approx 4pm, we were treated with great care and attention by every staff member we encountered during our time in ED.

My father remained in ED overnight until he was transferred to a ward later the following morning, and staff ensured he was kept as comfortable as possible, and monitored and reassured regularly, as due to his dementia and head injury symptoms, he was somewhat disorientated and confused.

Thanks especially to Nurse Gemma who was particularly kind to us.