"Where in the hospital is this?"

The issue I’m raising is not really a “story” and doesn’t relate directly to care in any department, although I have been an outpatient of several – see below. My issue is really directed to hospital (or maybe NHS Tayside) administration. This seemed to be the best way to raise it.

Could there please be a layout map of PRI included on the hospital website so that patients can see in advance of a visit, where they should go.

For the third time I have been unable to locate a department in advance. On each occasion I have been looking for a different department and have searched in vain for a suitable layout map. On receiving a first appointment at PRI, in our case invariably accompanied by a parking permit, my immediate question is – “Where in the hospital is this?”

I think there are three floors with some wards behind them and some departments are located separately, down or uphill from the main block. Of course you can ask for directions once inside the main building, but it would be better to know in advance where to go. It seems to me that a map showing the locations of departments would be the best way to resolve this and possibly one exists already, but if so it doesn’t appear to be on the website.

Over time I have attended Physiotherapy, Audiology, Orthopaedic, X-ray, Haematology, Dermatology and Colonoscopy, as well as visiting a patent in the Palliative care ward. Possibly I now know where all the departments are.