"A&E fantastic caring treatment for my mum "

We arrived at 10.30pm with a 5hr wait ahead of us with a suspected broken wrist but I have to say the staff were all incredible. Reception were so friendly and listened and helped us book a taxi at 3am. The lovely blood pressure lady was so gentle with my mum. The Dr and nurse were so kind offering my mum and me some Roses chocolate (after checking for allergies) and making her laugh. The Dr was so caring saying it was an honour to treat my mum. We couldn’t have felt more cared for and the difference compared to 4 weeks ago for my dad in another area of the hospital was night and day. Other areas of the hospital should really look to learn from the positive experience these staff gave us on what was a long tiring night. Thank you so much!!