"Friendly, caring and professional"

About: Borders General Hospital / Endoscopy

(as a service user),

I attended the colonoscopy department for a planned procedure and felt that the staff deserve to be recognised.

Every single member of staff I came into contact with were friendly, caring and professional. They went out of their way to acknowledge me and provided a reassuring and calm environment.  

As I am sure most patients are, I was apprehensive about possible outcomes of the procedure. However I soon felt relaxed due to the staff's approach and they deserve a big thank you.

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