Care Opinion

Cannot cater to a food intolerance

Posted By stonetr47

"Cannot cater to a food intolerance"

About: North Devon District Hospital / Medical Assessment Unit

(as a service user),

Having lost a lot of weight, and then having a heart attack I was admitted to North Devon District Hospital. 

I have a food intolerance and I let the hospital know about this, however, they could not cater for this. I was discharged on a Saturday night, when there were no shops open, and I have no one to go shopping for me. I had to book my own taxi home, and then just manage. 

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Responses

Response from Matron (Northern Services), Medical Assessment Unit (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 5 days ago
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 14/10/2024 at 18:22
Published on Care Opinion on 15/10/2024 at 08:32

Dear stonetr47

Thank you for your feedback.

As the Matron of MAU, I am sorry to hear that we were unable to meet your dietary needs during your recent in-patient stay. As a Trust we endeavour to support individual patient food requirements through the working closely with our Sodexo kitchen staff on site. Your feedback will be shared for wider learning with our kitchen services.

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