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"A fantastic service full of very compassionate staff"

About: Barnstaple Health Centre / Barnstaple Sexual Health

(as a service user),

I arrived at the health centre feeling so anxious about having my coil removed due to previous negative experiences elsewhere. I am normally somebody who just gets on with things but this was a really big deal for me.

The doctor was so understanding and kind towards me. She explained everything to me before doing it and made me feel so reassured.

The procedure itself was much less scarier than I had anticipated. This is a fantastic service full of very compassionate staff and if anyone else is reading this nervous about coming here for whatever reason, don’t be! You are in great hands and the staff are all lovely!

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Responses

Response from Sally Tapp, Admin Team Leader, Sexual Health - Northern Devon (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 9 months ago
Sally Tapp
Admin Team Leader, Sexual Health - Northern Devon (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 30/09/2024 at 09:00
Published on Care Opinion at 09:00


Dear zebrarz46

Thank you for taking the time to leave feedback following your visit to clinic for a coil removal. It is lovely to read that you felt that the staff were compassionate and made the situation less scary for you. I will forward your positive feedback on to the rest of the team.

If you do ever need any further advice or to make an appointment please don't hesitate to call us on 0300 303 3989 or visit our website on www.devonsexualhealth.nhs.uk where there is lots of information and you can also set up an online PHR account which you can book appointments online.

Kind regards

Sally

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