"Very reassuring team at endoscopy"

About: Victoria Hospital / Endoscopy

(as a service user),

I had a good experience at endoscopy unit in September. Everyone of staff were kind and thoughtful.

The scope was carried out by Dr Bates and her team who were very reassuring throughout. Thank you Peter for kindness. Everything was explained to me afterwards then staff on the ward were very attentive.

Overall good day! Thanks to patient transport also.

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Responses

Response from Vivien Boylan, Charge Nurse, Day Intervention Unit, NHS Fife 2 days ago
Vivien Boylan
Charge Nurse, Day Intervention Unit,
NHS Fife
Submitted on 03/10/2024 at 16:43
Published on Care Opinion at 16:43


picture of Vivien Boylan

Dear Greeneyes59,

My name is Vivien Boylan and I am the Charge Nurse in Day Intervention Unit.

Thank you very much for taking the time to write to us with your feedback. I am pleased to hear you had a good experience and found the team very reassuring. I will pass on to you kind comments to all the staff.

I hope you are recovering well.

Kind Regards

Vivien

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