My mother, who is in her 80's, came by ambulance to Mater ED after a fall at home. My mother was just over a round of chemo and has a picc line. Only 1 doctor in ED could access the Picc line, therefore further bloods taken throughout her night stay in ED was drawn Peripherally causing distress and pain. My Mother was already covered in bruises from the fall.
She was finally admitted the next day to Ward 2c - her blood transfusion was delayed by 11 hours because no-one trained on giving blood, again, 15 - 20 times she was stuck with needles to gain access and take bloods because no-one was trained in Picc lines, her leg was swollen, red, burning and painful and she had 1 bout of VD (all signs of infection) yet she was told her leg was fine. Finally they established it was infected and she was given IV antibiotics, these antibiotics were delivered through a cannula that was placed in the same arm as her Picc line, the cannula caused Thrombophlebitis in this arm, increasing the risk of clots and infection.
This is absolutely abhorrent care. She has a fracture in her leg and was told she would be discharged giving my mother false hope. There was no care package put in place and it wasn’t until the social worker contacted myself I told them she lives alone with no care in the house and high risk of falls. I would like to ask if you feel this level of care is acceptable within the Belfast trust and how would they like their elderly mother treated like this? A place that should be helping caused delay in treatment, pain, trauma and worry and possible injury to my mother.
"Substandard care"
About: Mater Hospital / Accident & Emergency Mater Hospital Accident & Emergency BT14 6AB
Posted by julietqs78 (as ),
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