" accident and emergency theatre and Ward M4"

About: Stepping Hill Hospital

mum has dementia and unfortunately broke her hip. Dreading going to the hospital as previously other hospitals were not a good experience. From accident and emergency to being on the ward with the most amazing staff. Unfortunately mum became end of life due to other illnesses that were not linked, they arranged everything to get my mum home to her own home as quickly as possible. I can never thank all you angels for what you have done for us as a family. You’ve restored our faith in the national health service . With such care, compassion you have given us much needed special time with our mum. Not forgetting the much used cafes even the staff there were also amazing.

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Responses

Response from Aoife Isherwood, Patient Experience Facilitator, Stockport NHS Foundation Trust 4 days ago
Aoife Isherwood
Patient Experience Facilitator,
Stockport NHS Foundation Trust
Submitted on 01/10/2024 at 11:39
Published on Care Opinion at 11:39


Good morning,

Thank you for taking the time to share your feedback about the care your mum received in our Accident and Emergency department and on Ward M4. I am so sorry that your mum needed end of life care but I am so pleased to hear that you were able to get her home so you could be together as a family at such a difficult time.

I have shared your feedback with the teams as I know they will appreciate seeing this.

Kind regards,

Aoife Isherwood

Patient Experience Team

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