Care Opinion

Medical emergency while traveling abroad

Posted By pyxiswz43

"Medical emergency while traveling abroad"

About: Northern Ireland Ambulance Service / Emergency ambulance response Royal Victoria Hospital / Accident & Emergency Royal Victoria Hospital / Radiology

(as the patient),

While visiting the Titanic museum ona trip to Belfast, I became emergently ill.

From the amazing staff at Titanic who alerted the ambulance, to the ambulance staff driver Brandon, to the wonderful emergency room staff nurses Jade, Stephanie, Amy, Jessica, Meghan, and Dr. Leanne, who stabilized me until I could go to CT and gave my family updates, to the Radiology team led by Dr. Collins who saved my life, to the wonderful team on 6A including John, Nicole, April, Debbie, Amy, Cathal, Geraldine, Chris- everyone has been incredible.

I cannot thank everyone enough for the great care. 

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Responses

Response from John Barron, Service Manager, Service Manager, Urgent and Emergency Care, Belfast Health and Social Care Trust 2 months ago
John Barron
Service Manager, Service Manager, Urgent and Emergency Care,
Belfast Health and Social Care Trust

Submitted on 01/10/2024 at 13:17
Published on Care Opinion at 13:17

Dear pyxiswz43,

Thank you so much for taking the time to share your experience. I’ll be sure to pass on your kind words to the ED team. Looks like there was good team work along your whole journey. It’s always a great encouragement for the team to hear, doing what they do is really appreciated.

Best regards

John (Service Manager Adult Urgent & Emergency Care)

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Response from Maggie Hamilton, Experience & Involvement Facilitator, Quality, Safety & Improvement, Northern Ireland Ambulance Service 2 months ago
Maggie Hamilton
Experience & Involvement Facilitator, Quality, Safety & Improvement,
Northern Ireland Ambulance Service

The Northern Ireland Ambulance Service (NIAS) Experience and Involvement Facilitator is responsible for developing and delivering high quality, effective services and processes for NIAS Service Users, Carers, their Advocates, the Public and NIAS Staff across Northern Ireland (NI) to facilitate and enable them to fully contribute to and participate in experience and involvement in relation to the NIAS.

Submitted on 03/10/2024 at 17:30
Published on Care Opinion at 17:30

picture of Maggie Hamilton

Good afternoon pyxiswz43,

I am grateful to you for taking the time to share your experiences of the Northern Ireland Ambulance Service. I am delighted to know how incredible Brandon was with you while you were so ill. As an organisation we are committed to consistently show compassion, professionalism, and respect for the patients we care for.

I wish you the best with your recuperation

Kind regards,

Maggie

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