"A Positive Experience"

About: Forth Valley Royal Hospital / Orthopaedics

(as a service user),

After having a less-than-ideal experience with my first knee replacement surgery, I was naturally apprehensive about undergoing revision surgery. However, I am so pleased to say that this time was entirely different.

From start to finish, every staff member who cared for me was fantastic. I felt safe, informed, and listened to throughout the entire process. Thankfully, I only had to stay one night at Forth Valley Royal Hospital, and the nursing staff at the National Treatment Centre were excellent in managing my pain relief and ensuring I was comfortable.

While it is still early days and I am experiencing acute post-operative pain, I can already feel a difference in how my knee feels and moves. I am forever grateful to Mr. Murray for seeing me and listening to my concerns.  After a review with him and the all-clear from the physiotherapist, I was discharged and left feeling very grateful for the care I received.  

Thank you again to all staff for their care and attention, it is very much appreciated.

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Responses

Response from Megan Fleming, Senior Charge Nurse, NTC, NHS Forth Valley 3 months ago
Megan Fleming
Senior Charge Nurse, NTC,
NHS Forth Valley

Senior Charge Nurse

Submitted on 04/10/2024 at 12:53
Published on Care Opinion at 12:53


Dear Distressed Son,

Thank you for taking the time to post such kind and positive feedback on the care you received in NTC B12 Orthopaedic ward. I can appreciate the apprehension you must have felt after your previous experience so delighted to hear this time was entirely different.

I am very fortunate to manage a very professional, dedicated and person centred team and delighted to hear this is the experience you encountered.

It will be my pleasure to pass on your comments and thanks to the team and I wish you well in your recovery.

Kind regards
Megan Fleming
Senior Charge Nurse
NTCB12

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