Care Opinion

I am so impressed with every aspect

Posted By Ace Rimmer

"I am so impressed with every aspect"

About: Queen Margaret Hospital / Day Surgery

(as a service user),

I had a mastectomy at Queen Margaret day surgery unit, Dunfermline. I am so impressed with every aspect of it. Everyone was kind and gentle and I felt well cared for at every step. The facilities were excellent and there was a good atmosphere. The staff were all kind and gentle and explained what was happening. I don't think I could make any suggestions for improvement at all. 

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Responses

Response from Chris Cartlidge, Consultant Oncoplastic Breast Surgeon, Breast Service, NHS Fife 2 months ago
Chris Cartlidge
Consultant Oncoplastic Breast Surgeon, Breast Service,
NHS Fife

Submitted on 10/10/2024 at 12:34
Published on Care Opinion at 12:34

picture of Chris Cartlidge

Thank you so much for taking the time to write about your experience. We will pass on your comments to the staff involved.

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Response from Lucy Cockburn, Advanced Clinical Nurse Specialist / Breast Team Lead, Breast Service, NHS Fife 2 months ago
Lucy Cockburn
Advanced Clinical Nurse Specialist / Breast Team Lead, Breast Service,
NHS Fife

Submitted on 10/10/2024 at 15:42
Published on Care Opinion at 15:42

Hi Ace Rimmer,

Thank you so much for your feedback. Happy to hear that this was a positive experience for you. We wish you all the best for the future.

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Response from Nola Cassidy, Senior Charge Nurse, Day Surgery Unit, NHS Fife 2 months ago
Nola Cassidy
Senior Charge Nurse, Day Surgery Unit,
NHS Fife

Submitted on 15/10/2024 at 17:21
Published on Care Opinion at 17:21

picture of Nola Cassidy

Dear Ace Rimmer

Thank you for taking the time to share feedback about your experience at day surgery, it is great to see that you were happy with your care and you found the staff kind and gentle. We wish you well in your recovery, and I will share your kind words with the team who will appreciate them very much.

Nola and the Day Surgery Team

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