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"My mums care"

About: University Hospital Wishaw / Emergency Department University Hospital Wishaw / Medicine for the Older Adult (Wards 9-12)

(as a relative),

My mum is almost 90 and normally lives in a care home because she is physically frail although reasonably mentally competent.

She was brought to A&E due to concerns about a stubborn chest infection and poor oxygen levels.

The care she is receiving is nothing short of fantastic, there's an abundance of empathy and caring from cheery knowledgeable and professional Nurses Doctors and Ancillary staff

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Responses

Response from Christine Da Cruz, Improvement Advisor, Quality Directorate, NHS Lanarkshire 6 months ago
Christine Da Cruz
Improvement Advisor, Quality Directorate,
NHS Lanarkshire
Submitted on 09/10/2024 at 16:31
Published on Care Opinion at 16:31


Dear airph35,

Thank you for sharing your experience whilst in A&E at University Hospital Wishaw.

I am pleased to hear you mum was treated with care and respect by all the staff. The staff will be delighted to hear your kind words.

I hope your mum is recovering well.

Kind regards,

Christine

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