"Hopeless"

It is almost impossible to get an appointment to see a doctor ( I say almost because someone might be able to, but not me). It is at least 5 years since I have been able to get an appointment with a doctor. That is not totally unusual in this day and age but to see on the practice website that the doctors have decided "to undertake collective action" is beyond a joke. From where I sit that should see an improvement in the service. The administration is terrible. I received a text inviting me to obtain a Covid booster, I made an appointment and received this text "Your Covid-19 vaccination is booked at xx Please attend: Parkside Surgery Woodley". It took me 30 mins to drive there, pay for parking and then queue. That was the best part. I was in a queue with very elderly/infirm people all expecting their Covid boosters. As I approached the head of the queue I learnt that there were no Covid boosters; just flu jabs. I left. The incompetence or arrogance takes one's breath away. This used to be a descent practice now the best thing that could happen to it, is to close it down. My advice is follow my lead go somewhere else.