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"The support my sister received"

About: Intellectual Developmental Disabilities /Learning Disability Services - Community / Intensive Community Assessment & Treatment Team - ICATT (North & South)

(as a relative),

My sister has been receiving support from ICATT for almost 6 months now.

My sister has autism, a learning disability, and was experiencing a mental health crisis. Penny (ICATT Nurse) was clear that she and her team would do everything they could to avoid my sister being sectioned and admitted to hospital. Penny arranged for my sister to access one of Ruddington View’s unplanned care beds.

The placement at the care bed turned out to be a really positive experience. My sister was in a less stimulating environment, had 1-1 care, and during her time there she was started on new medication and was reviewed on a regular basis. We seen gradual improvements week by week, before returning home after a 10-week stay.

A special thank you to Penny from ICATT for all of your support, not only for my sister, but for me. I appreciate you keeping me informed every step of the way and for giving me reassurance.

It’s such a relief that my sister is feeling well again and is now back at home, feeling happier than I’ve ever known her. She has enjoyed the time spent with both Penny and Becki, she looks forward to their visits. She wouldn’t be where she is now without the support from ICATT. They have made a huge difference to my sister's life.

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Responses

Response from Adam Clifford, Clinical Nurse Specialist ICATT, IDD Highbury Hospital, Nottinghamshire Healthcare NHS Foundation Trust 6 months ago
Adam Clifford
Clinical Nurse Specialist ICATT, IDD Highbury Hospital,
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 10/10/2024 at 11:45
Published on Care Opinion at 11:45


Dear Nikki732

Thanks so much for taking the time to share this feedback. We are really pleased to hear that you and your sister had such a positive experience with ICATT and our partners at Ruddington View. We will be sure to pass on this feedback to Penny, Becki and Ruddington View, and are glad to hear your sister is doing much better.

Regards

Adam Clifford

(Clinical Nurse Specialist, ICATT North))

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