"Walsall emergency department"

After being referred following contact with west Midlands Ambulance Service regarding chest pain, raised glucose and shortness of breath upon walking at less than moderate intensity causing myself to feel overcomes by diagnosis under treated infection which was the advice of paramedic at the control room. I attended the Emergency Department and explained that I have been referred by Ambulance Service this was Walsall Manor Hospital though the receptionist at the time didn't appear to know what they were doing and was very incapable and unhelpful showing they hadn't moved on as technology does which isn't great.

I was booked in anyway to see Triage Nurse who undertook observations and clinical history though I was sent to Urgent Treatment Centre with glucose of 23 mmol this apparently alongside having chest pain without bloods like Troponin is feels unacceptable this isn't first time though. 

I was advised the waiting time is 4 hours with chest pain asking the Urgent Treatment Centre receptionist at Walsall I found them offensive and  threatening toward vulnerable patients with severe and enduring mental health like myself.  This made me feel disappointed and quite alarmingly offended saying they were Walsall Healthcare NHS when the organisation who manages the UTC is Malling Health the staff have demonstrated dishonesty and lack of integrity.  They seem to be  passing Walsall Healthcare off as incompetent and risky from clinical perspective and customer care as the Urgent Treatment Centre is not Walsall Healthcare its Malling Health they are not telling the truth of the situation and are not the best staff at Malling Health displaying hostile behaviour.