"Thank you from the bottom of my heart."

About: Yeovil District Hospital / Hospital Maternity Care

(as the patient),

I really cannot fault the excellent care I received from Yeovil hospital and the amazing team of midwives and doctors. The processes were always carefully explained with empathy and professionalism. Everyone was patient and very caring.

A big thank you to Jenevie who was supporting me through the process. She is very knowledgeable and when she felt that things weren't going in the right direction, she would advocate for me with her colleagues. Absolutely amazing. The anaesthesiologist team and the surgeon performing the C-section were absolutely amazing and swift.

Once moved to the Freya ward, the care continued. Again, very professional and supportive of myself and the baby. Thank you Janice and Sarah for all your support. Unfortunately I was not able to locate everyone's name on the Badger Notes so unable to thank everyone but I do appreciate every single person that supported me through my first child birth. Thank you from the bottom of my heart.

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Responses

Response from Judy Atkin, Midwifery Clinical Leader, Maternity, Somerset NHS Foundation Trust 3 weeks ago
Judy Atkin
Midwifery Clinical Leader, Maternity,
Somerset NHS Foundation Trust

Having been a midwife since 1981 I am currently the Midwifery Clinical Lead for Labour Ward at Yeovil District Hospital

Submitted on 11/10/2024 at 12:10
Published on Care Opinion at 12:10


Thank you so much for this lovely feedback which was a pleasure to read.

We aim to provide excellent care to everyone who uses our services and I'm so glad that your experience reflects this. We know that things don't always go according to plan and it is good to know that when your birth became more complicated you felt well supported. Thank you for taking the time to share this, I will share it with the team here at Yeovil, and make sure that your thanks are passed on to Jenevie and the girls on Freya Ward.

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