"Chaotic, unprofessional, inept"

I suffered a serious head injury six weeks ago. Have now attended A&E for the third time at Royal London Hospital. The first time because of the initial injury during which no concussion checks were made and after a four hour wait I was sent on my way after a 30 second consultation. The second time 3 days later where there was no radiologist available after I persuaded them to conduct a skull x-ray, the results I still do not have and neither does my General Practitioner. The third today when attending after suffering severe headaches for 4 days and receiving a referral from my General Practitioner I waited 3 hours before deciding to take my chances with no prospect of getting timely help or my x-ray results. No available seating due to how busy it was; take it or leave it attitude from staff. Utter shambles. In summary chaotic, unprofessional, inept.