Found this service abysmal.
I found this service increased existing mental health problems due to the complete farcical communication (or complete lack of ) between departments . Absolutely dreadful communication from reception when arranging appointments.
On numerous occasions I have had to present myself in person to find out what is happening with my appointments and referrals. Nobody knows what is going on between departments. Was referred for counselling had an over the phone assessment and been told I’d receive a phone call the following week and absolutely nothing!!!
There seems to be turnover of staff which speaks volumes and is very concerning
Needs serious looking into based on my experience
"Mental Health Care at Goldtops"
About: Gold Tops Gold Tops Newport NP20 4PG
Posted by Laithan (as ),
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