Care Opinion

Excellent service

Posted By Afsana

"Excellent service"

About: Newham General Hospital / X-ray and Scans

(as the patient),

I would like to say a big thank you to Mariam the Sonogropher at Newham hospital who recently conducted my ultrasound scan.

I’ve had a bad experience before with other doctors and Mariam changed that for me. She was very gentle, empathetic, attentative, professional and just overall, brilliant. She listened carefully to me and put me at ease with regards to my fear of pain during the process.

I think we need more professionals like her in the NHS.

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Responses

Response from BHNT Central Complaints Team, Senior Complaints Officer, Barts Health NHS Trust last month
BHNT Central Complaints Team
Senior Complaints Officer,
Barts Health NHS Trust

Submitted on 21/10/2024 at 11:40
Published on Care Opinion at 11:40

Dear Afsana

Thank you for taking the time to share your wonderful feedback about your experience with Mariam - Sonographer at Newham General Hospital. We are delighted that you received excellent care, felt listened to and treated with compassion, and professionally. We will pass your feedback along to Mariam and team, who we know will be happy to receive this.

Best wishes to you
Central Complaints Team
Barts Health NHS Trust

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