Care Opinion

The care was thorough and professional

Posted By orionnd65

"The care was thorough and professional"

About: West Cornwall Hospital (Penzance) / General medicine

(as the patient),

I want to write to express my delight with the service I received from, and am still receiving, the dermatology department. I have undergone 15 weeks of total body phototherapy  and am very pleased with the outcome. Not only was the care thorough and professional, you felt included in every step. I was not expecting miracles, after 3 years of intense urticaria, but this treatment provided about 70% lessening in the symptoms. Throughout the treatment I was well informed and felt cared for. Thank you one and all, from the reception team to my lovely nurse, Marie.

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Responses

Response from Leanne Knapp, Sister, Dermatology, Royal Cornwall Hospitals NHS Trust 5 months ago
Leanne Knapp
Sister, Dermatology,
Royal Cornwall Hospitals NHS Trust

Submitted on 18/10/2024 at 15:56
Published on Care Opinion at 15:56

Hello orionnd65, thank you for taking the time to post feedback from your recent visit to Dermatology Unit, I am happy that throughout your 15 weeks of treatment you felt well informed and cared for. As a team we all enjoy having positive feedback from patients as that is the reason we are here, I will ensure that Marie and all the team see your feedback and wish you all the best for the future.

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