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"Poor "

About: Fulwood Clinic

Poor and negligent. I was sent here by my GP for a Wednesday aftenoon blood test after an emergency appointment so they can have the bloods for tomorrow. This was the last afternoon click I could get to due to time of my emergency appointment. When we arrive we were informed the afternoon blood clinic wasn't on today. We drove half way across Preston to get the bloods done so the GP can treat me ASAP but this clinic didn't even bother to advise everyone that they're not running today although their details are on the local blood register which should have been updated to prevent people being delayed care. It appears to be a relevant issue with this clinic being constantly cancelled and other issues and they should be taken off the blood clinic register.

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Responses

Response from Patient Experience Manager, Nursing and Quality, Lancashire and South Cumbria Foundation Trust 5 months ago
We are preparing to make a change
Lancashire and South Cumbria Foundation Trust
Submitted on 25/10/2024 at 16:38
Published on Care Opinion at 16:46


Thank you for sharing your feedback it helps us to understand where things are going well, or not so well, and what could be improved. This feedback has been shared and information available will be reviewed for accuracy.

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