Care Opinion

I had the best care, beyond my expectations.

Posted By BEO/58

"I had the best care, beyond my expectations."

About: South West Acute Hospital / Emergency Care and Medicine Services South West Acute Hospital / Emergency General Surgery South West Acute Hospital / Ward 9

(as the patient),

I attended A&E feeling very unwell toward the end of September. The care the professionalism, the kindness of the staff was beyond my expectations. I had the best care.

Was later admitted to ward 9, where I spent a week. Was treated with IV antibiotics. Then had surgery the day before I was discharged.

I cannot thank the nurses, the doctors and everyone on that ward enough for their wonderful care. Nothing was too much trouble for them. I will be forever grateful to you all. 

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Responses

Response from Sarah Hamill, Lead Nurse Surgical Services and Outpatients Department SWAH & OHPCC, Acute, WHSCT yesterday
Sarah Hamill
Lead Nurse Surgical Services and Outpatients Department SWAH & OHPCC, Acute,
WHSCT

Submitted on 18/10/2024 at 17:12
Published on Care Opinion on 19/10/2024 at 12:16

Dear BEO/58,

Thank you for sharing the positive experience you had during your inpatient stay in ward 9 SWAH. Staff are always delighted to hear such positive feedback and to know their patient has felt well cared for. I will ensure this is shared with all staff in ward 9.

I hope you are continuing you recovery journey well at home.

Kind Regards,

Sarah Hamill

Lead Nurse for Surgical Services and Outpatients

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