Care Opinion

Very lucky to have a great bunch of lovely staff

Posted By Greatful user of services

"Very lucky to have a great bunch of lovely staff"

About: Craigavon Area Hospital / Breast care services Craigavon Area Hospital / Mandeville Unit Portadown / District Nursing

(as the patient),

Please please can we have a permanent Picc line Dr. 

I was extremely grateful to Pauline who relocated my Picc line as my other line was not giving blood. I did not relish having to go back to Belfast City Hospital and this meant I did not have too.

All of the staff within the Macmillan Unit and Breast care unit are amazing and give amazing care to all its patients. We are very very lucky to have such lovely caring staff.

This would make it a lot better for patients not able to make the journey to get to Belfast City Hospital.

The District Nursing staff are also another great asset and very busy team looking after the area we are very very lucky.

I just think we are all very very lucky to have a great bunch of lovely staff looking after us and long may it last.

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Responses

Response from Aileen McAteer, Portadown Integrated Care Manager/OT Manager, Adult Community Services Directorate, Southern Health and Social Care Trust 3 weeks ago
Aileen McAteer
Portadown Integrated Care Manager/OT Manager, Adult Community Services Directorate,
Southern Health and Social Care Trust

Submitted on 30/10/2024 at 16:39
Published on Care Opinion on 31/10/2024 at 08:17

On behalf of the District Nurses in Portadown, I would like to thank you for taking the time to share this wonderful feedback. It is reassuring to know you have received a positive experience.

I will ensure your thoughts are shared with the team.

Many Thanks,

Aileen

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Response from Lindsey Henry, Clinical Sister Mandeville Unit, Surgery and Clinical Services Directorate, Southern Health and Social Care Trust last week
Lindsey Henry
Clinical Sister Mandeville Unit, Surgery and Clinical Services Directorate,
Southern Health and Social Care Trust

Submitted on 12/11/2024 at 12:12
Published on Care Opinion at 12:12

Hello

Thank you for taking the time to provide us with your feedback.

We apologise that your experience with the PICC line service has not met your expectations, we would like to reassure you that work is ongoing to restore the PICC service locally to prevent this happening in the future.

I am pleased to hear that you have had a positive experience and I will make sure to share your feedback with the rest of the team.

Kindest Regards

Lindsey

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