"I came away very happy"

About: The Ulster Hospital / Respiratory Hub

(as a service user),

I visited to the Ulster Hospital for investigation into my lung problems. I reported to reception and the nurse checked my details without any delay. she was extremely pleasant and also advised me in relation to the procedure. I was to be put through again without any delay. I was seen by the specialist respiratory nurse practitioner. He was knowledgeable and patient explaining in detail the various test.

He pointed out to me that I was not using my reliver inhaler correctly. I was told exactly what my next step would be when my test results wild be examined . To sum Up, I came away very happy with all that I had experienced. 

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Responses

Response from Karyn Dowie, Medical Day Case Ward Manager, Medicine - Medical Wards, South Eastern Health & Social Care Trust yesterday
Karyn Dowie
Medical Day Case Ward Manager, Medicine - Medical Wards,
South Eastern Health & Social Care Trust
Submitted on 18/10/2024 at 17:05
Published on Care Opinion at 17:05


thank you for your kind words about your experience in the respiratory hub. I am delighted that you felt well cared for and listened to, I will pass on your kind words to the team

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