"Lack of respect for basic dignity"

About: Ards Hospital / Radiology Belfast City Hospital / Breast Imaging Belfast Health & Social Care Trust / Breast Screening Unit

(as a service user),

I recently attended Newtownards Hospital breast screening unit for a routine mammogram. When I entered the screening room the radiographer asked me to undress in front of them instead of showing me to the changing room and giving me a gown. I had to request a changing room and a gown. This lack of respect for basic dignity may put people off attending for breast screening. 

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Responses

Response from Noelle Clerkin, Breast Service Manager, Breast Imaging Breast Unit Linenhall Street/Mammography Dept BCH, Belfast Health and Social Care Trust last week
We are preparing to make a change
Noelle Clerkin
Breast Service Manager, Breast Imaging Breast Unit Linenhall Street/Mammography Dept BCH,
Belfast Health and Social Care Trust
Submitted on 28/10/2024 at 14:12
Published on Care Opinion at 14:22


Dear delphinussc73,

Thank you for your feedback regarding your visit to the Breast Screening unit at the Newtownards Hospital.

As a unit we wholeheartedly appreciate the importance of maintaining clients dignity during their imaging appointment especially to encourage reattendance in breast screening.

Due to the nature of a mammogram examination, wearing a gown during the procedure is not possible as this can limit the positioning needed to obtain optimum image quality.

However, this doesn't retract from the importance of maintaining clients dignity.

We will endeavour to remind our team of the importance of this and ensure gowns are available in the moments when positioning is not undertaken.

Yours sincerely,

Breast Imaging Service Manager,

Noelle Clerkin

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