Care Opinion

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Ayrshire NHS

Posted By New to South Ayrshire

"Ayrshire NHS"

About: Crosshouse Hospital / Rapid Assessment and Care Unit (RAC) Crosshouse Hospital / Xrays & Scans General practices in Ayrshire & Arran University Hospital Ayr / X-rays and Scans

(as a service user),

I relocated to South Ayrshire in January 2023 , midway through my post cancer care. I was thinking I might struggle to get back into the system...but no. It has been seamless and above and beyond my expectations.

From the GP service in Troon, appointments easily accessed, to follow up cancer ct scans routinely scheduled. 

Throw in a broken wrist, dexa scan, carpel tunnel procedure, blood tests...nothing has ever been a hassle. The communication , by letter or text, is also excellent. Compared to my experiences elsewhere I must congratulate Crosshouse, Irvine and Ayr hospitals as well as my local GP practice.

Keep it up! 

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Responses

Response from Lisa Marley, Head of Imaging, Medical Imaging, UHC, NHS Ayrshire and Arran 6 months ago
Lisa Marley
Head of Imaging, Medical Imaging, UHC,
NHS Ayrshire and Arran

Submitted on 24/10/2024 at 12:35
Published on Care Opinion at 12:35

Hi New to South Ayrshire,

Thanks for your positive feedback regarding your experiences when accessing our imaging services, it is great to hear we are getting things right for our patients!

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Danielle McNaught, Business Manager, Primary and Urgent Care, NHS Ayrshire & Arran 5 months ago
Danielle McNaught
Business Manager, Primary and Urgent Care,
NHS Ayrshire & Arran

Submitted on 29/10/2024 at 19:20
Published on Care Opinion at 19:20

Dear New to South Ayrshire

Thank you very much for taking the time to share your feedback with us via Care Opinion. I am so pleased to hear that you have had such a positive experience with all aspects of our health care system since relocating to South Ayrshire in 2023.

I am responding on behalf of Primary Care Services and it would be my pleasure to share your lovely feedback with your GP Practice. If you wish for me to do this, please either reply to this post with the name of your GP Practice or alternatively, you can email the details to HSCPAdmin@east-ayrshire.gov.uk marked for the attention of Primary Care.

Thank you once again for sharing your experience and please accept my best wishes in your continued recovery.

Kind regards

Danielle

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by New to South Ayrshire (a service user)

Hello Danielle

Yes I'd be more than happy for you to share my feedback with my GP practice

I attend Meadowgreen Practice in Troon.

Many thanks

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