"Great staff, caring and empathetic"

About: Glasgow Royal Infirmary / Outpatients Glasgow Royal Infirmary / Physiotherapy

(as the patient),

I attended the Extended Scope Practitioner (ESP) shoulder clinic at the Gatehouse in Glasgow Royal Infirmary.

I saw Matt who after a full consultation diagnosed me with a frozen shoulder. He was respectful and empathetic to the point of suggesting alternative x-rays as he didn't think I would be able to move into the correct position. 

At x-ray the radiographer was so supportive and really gentle as I was in considerable pain. 

In the end I received treatment on the day with follow up physio which has allowed me to continue to attend work and improved my quality of life. 

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