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"I saw nothing but happy, smiling staff who really care."

About: Grantham & District Hospital / General surgery Grantham & District Hospital / Trauma and orthopaedics

(as the patient),

I really do not have enough words to say thank you to the amazing staff at Grantham Hospital 

From start to finish it has been the most amazing care, support & caring staff went out of their way to make me comfortable 

Huge thanks to Mr Antapur & his team for my surgery & again amazing care & support 

The lovely anaesthetic team who put me at ease with my anxiety re the spinal anaesthesia 

Never did I feel rushed or not listened to when I was concerned or anxious  

Josmi & Ruby my wonderful nurses on Ward 1 were simply wonderful & so very kind & supportive the whole day, nothing was too much trouble 

All the lovely staff who brought food drinks etc the lovely Staff Nurse & Dr on Ward 

Honestly every single staff smiling, caring & happy to help 

Trinity thank you for your wonderful care & helping me to my car 

In the present climate of NHS with all its struggles I really think we have  to remember that the staff are human too & dealing with the pressure & struggles every day isn’t easy for them either 

In Grantham I saw nothing but happy, smiling staff who really care. It was such a lovely atmosphere, like a family 

I would never have any concern if I had to return to this hospital for anything and would absolutely want to return to Mr Antapur & his team, I felt totally confident from the first meeting with him 

Thank you so much to you all for turning a very difficult procedure for me into a very comfortable, relaxed experience 

Your kindness will always be remembered 

I wish you all well 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Julie Record, Matron, Surgery, United Lincolnshire Hospitals NHS Trust 5 months ago
Julie Record
Matron, Surgery,
United Lincolnshire Hospitals NHS Trust
Submitted on 28/10/2024 at 08:55
Published on Care Opinion at 08:55


Dear alphayr45

Thank you so much for your amazing comments and we will share with the team as it’s such a morale boost for them to know you have taken time to write in, but more so that you had such a positive experience with us all.

We are all aware of the NHS struggles and at times it’s all negative so your post is such a boost for staff.

I would love to post your comments to the health secretary 😊to show how we are giving such quality care in these difficult times.

As Matron for the hub, I am so grateful for the feedback as it proves we are getting it right and ensuring we give patient centred care as the staff work so hard.

I hope you are recovering well

Please take care

Kr

Julie

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