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Dermatology services

Posted By Martha24

"Dermatology services"

About: Borders General Hospital / Dermatology Borders General Practices

(as a service user),

I recently received an excellent service from all within the NHS.  From my initial completion of E consult to my GP to seeing a dermatologist surgeon.

The process only took four weeks, with the mole being removed recently by Dr Tilston.  He was the consummate  professional who showed genuine interest in me and in delivering quality services generally.  

I had previously had a very poor service from dermatology so wanted to acknowledge significant difference this time around.  Well done NHS Borders at looking at creative solutions to very difficult resource problems.

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Responses

Response from Pauline Burns, Clinical Service Manager - Unscheduled Care, Unscheduled Care, NHS Borders 5 months ago
Pauline Burns
Clinical Service Manager - Unscheduled Care, Unscheduled Care,
NHS Borders

Submitted on 25/10/2024 at 16:38
Published on Care Opinion at 16:45

Dear @Martha24

Thank you so much for sharing your positive recent experience of our Dermatology Service. It means a lot to get this feedback and makes the teams’ efforts in implementing new ways of delivering care worthwhile. I will make sure your experience is shared with Dr Tilston and the Team.

Best wishes.

Pauline Burns

Clinical Service Manager

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