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My Grans care

Posted By jivegy56

"My Grans care"

About: Scottish Ambulance Service / Emergency Ambulance University Hospital Wishaw / Emergency Department University Hospital Wishaw / Stroke Unit (Ward 11)

(as a relative),

My gran & I would like to express thanks to all of the staff at A&E & the Scottish ambulance crew after my gran was taken to hospital with a suspected stroke.

Special shout out to Jodie the CSW who was absolutely fantastic looking after my gran, and all of the nurses & doctors for prompt care and delivery, from admission to discharge.

More about:
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Responses

Response from Sharon Morrison, Senior Charge Nurse, COTE, NHS Lanarkshire 5 months ago
Sharon Morrison
Senior Charge Nurse, COTE,
NHS Lanarkshire

Charge Nurse

Submitted on 30/10/2024 at 16:57
Published on Care Opinion at 16:59

Good Evening jivegy56,

Thank you for taking the time to get in touch. It is good to hear that your gran is on the road to recovery. I will ensure that your kind words are shared with the stroke team.

Thanks again,

Sharon

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Response from Alan Martin, Clinical Development Manager, National Operations, Scottish Ambulance Service 5 months ago
Alan Martin
Clinical Development Manager, National Operations,
Scottish Ambulance Service

Submitted on 04/11/2024 at 11:36
Published on Care Opinion at 11:36

picture of Alan Martin

Dear jiveqy56,

Many thanks for taking the time to share your feedback here on CareOpinion. I am so sorry to read about what happened to your gran and I do hope that they are feeling better. It is great to hear positive stories about the work our wonderful staff provide.

If you wish I can pass on the feedback to the crews directly. To do so we would need to know the date, time and address that the Ambulance attended and your grans name. This information can be sent to sas.feedback@nhs.scot for the team to pick up. If you do decide to do this, would you be so kind as to make reference to your CareOpinion username so that the team can easily locate your story and share it with the crew.

I wish you all the very best and thanks again.

Kind Regards

Alan

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