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"I am thrilled with my recent experience"

About: Maternity care (wards 68, 72 &73) / Maternity care (Ward 68) Maternity care (wards 68, 72 &73) / Maternity Out Patient Department

(as a service user),

I am thrilled with my recent experience at the Princess Royal, a much better experience that when I had my first child. I attended the clinic in the hospital  and was lucky to see the same midwife Laura for all 6 of my appointments. My husband and I were incredibly grateful for the time , care , knowledge and support she provided to us both which was truly first class . I had my son by caesarean section and the whole process was so straightforward, the team in theatres went above and beyond and it was a lovely environment. Ward staff were all lovely but it was so clear to see they were rushed off their feet . It was also such a welcome relief there was no set visiting times and my husband and son could come in and see me without being rushed away . Thank you to all staff, you are all brilliant.

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Responses

Response from Carol Fergusson, Senior Charge Midwife, Princess Royal Maternity, NHSGGC 5 months ago
Carol Fergusson
Senior Charge Midwife, Princess Royal Maternity,
NHSGGC
Submitted on 31/10/2024 at 10:33
Published on Care Opinion at 10:33


Dear julietdt86

Thank you very much for taking the time to give us feedback.

It was lovely to hear that you had a very positive experience in the Princess Royal Maternity and this will be passed on to the staff. Although you mentioned that you could see staff where very busy we still strive to give the best possible care.

Thank you again

Carol Fergusson

Senior Charge Midwife

Princess Royal Maternity

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