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"Helped me to open up about my thoughts and feelings"

About: Bluestone Unit (In-patient wards for mental health) / Silverwood Ward

(as a service user),

I am very impressed with the care I have received.

I was very upset one day and Gary, my nurse, helped me to open up about my thoughts and feelings.

Gerry my nurse is a gentleman and again was very understanding and showed empathy.

Casey and Johnny the night nurses were very pleasant and I could tell are very happy at their work, they showed kindness and support.

Dr Armstrong my psychiatrist made me feel better because he reminded me it is okay to open up about how I feel. He also explained things in an easy to understand manner and made me feel comfortable.

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Responses

Response from Jennie Lee Simms, Lead Nurse Bluestone, Mental Health and Disability Directorate, Southern Health and Social Care Trust 5 months ago
Jennie Lee Simms
Lead Nurse Bluestone, Mental Health and Disability Directorate,
Southern Health and Social Care Trust
Submitted on 06/11/2024 at 17:53
Published on Care Opinion at 17:53


picture of Jennie Lee Simms

Thank you for taking the time to share your story with us, we are so pleased to hear of your positive experience in Silverwood Ward and that staff were kind, supportive and empathetic towards you. We will pass on your feedback to Gary, Johnny, Casey, Dr Armstrong and the rest of the team and would like to take this opportunity to wish you well for your future.

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