"Exemplary consultation"

I was concerned that recurring pins and needles in my right hand and arm might indicate heart problems. The doctor efficiently tried to locate the source of my problem by seeing if pressure on a location or movement of limbs affected the symptoms. He ruled out Karpel Tunnel Syndrome and identified a problem in the neck. He sent me an email with some exercises to try for a fortnight and said that, if this hadn’t improved he would refer me for an x-Ray to check out possible arthritis. He reassured me that pins and needles were only indicative of heart problems in the left hand (unless my heart was on my right side). The doctor was efficient, professional, reassuring but above all welcoming and concerned. Like other experiences of this practice it was excellent. I can’t imagine how it could have been improved. The NHS at its best.