Care Opinion

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Superb care.

Story from nhs.uk

"Superb care. "

About: Bradford Royal Infirmary

My mum had a massive stroke and died at the weekend. The team on ward 7 including the palliative care team were absolutely superb and made the whole horrible experience bearable for my sister and I as she died. They cared beautifully for my Mum and all my family. A massive thank you. You are all angels.

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Responses

Response from Catherine Healy, Patient Experience Coordinator, Bradford Teaching Hospitals NHS Foundation Trust 4 months ago
Catherine Healy
Patient Experience Coordinator,
Bradford Teaching Hospitals NHS Foundation Trust

Submitted on 19/11/2024 at 14:51
Published on Care Opinion at 14:51

Hi

My name is Catherine and part of my role is responding to posts on Care Opinion.

I am very sorry to hear your mum passed away on ward 7 recently, sincere condolences for your loss.

It is reassuring to hear that you felt the team on ward 7 and the palliative care team were absolutely superb and made what was a horrible experience more bearable.

As a Trust we strive to provide a high level of care and patient well being and value all feedback, positive or negative, as a way to drive improvements to our services.

Thank you for taking the time to post your feedback, especially at such a difficult time - your comments will be shared with all the team and will be very much appreciated.

Thank you again for your positive feedback.

Kind regards

Catherine Healy

Patient Involvement & Experience Co-Ordinator

Bradford Teaching Hospitals NHS Foundation Trust

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