"Lack of privacy and space"

About: Paediatrics / Oak Ward

(as a parent/guardian),

We're struggling in here, unhappy as  we are squeezed in here, so many beds, and people, no privacy, no space to move anywhere, no place to sit next to your sick child, really poorly condition. 

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Responses

Response from Angela Giles, Ward Management Team PA, Children's unit, Somerset Foundation Trust 5 days ago
We are preparing to make a change
Angela Giles
Ward Management Team PA, Children's unit,
Somerset Foundation Trust
Submitted on 18/11/2024 at 11:29
Published on Care Opinion at 11:46


picture of Angela Giles

Hi betags57

I'm so sorry to hear that your experience on the Children's unit has not been good.

It would be really good to get some additional information about your stay and what we can do to improve our service for future patients and their families. If you would like to email me angela.giles@somersetft.nhs.uk we could arrange a convenient time to talk through your concerns and gather additional feedback.

Thank you once again for taking the time to write to us, I look forward to speaking to you.

Kind Regards

Angela Giles

Ward Management Team PA

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