Care Opinion

Appointment reminder message suggestion

Posted By rhinobx99

"Appointment reminder message suggestion"

About: Children and Young People Services / Child and Adolescent Mental Services

(as a service user),

Just wanted to add that when the reminder message comes to remind you of your appointment, it would be good to have the telephone number added to the message in case you have to make changes or cancel appointment.

Thanks

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Responses

Response from Shirley Dennison, Clinic Manager, CAMHS, Children and Young People's Directorate, Southern Health and Social Care Trust last week
We are preparing to make a change
Shirley Dennison
Clinic Manager, CAMHS, Children and Young People's Directorate,
Southern Health and Social Care Trust

Submitted on 13/11/2024 at 17:50
Published on Care Opinion at 17:50

Hello

Thank you for sharing your suggestion on Care Opinion. This is something we will look into. When you get the reminder of your appointment by text you should also have received a letter which has the details of the clinic and the phone number which hopefully will help until your suggestion is taken forward.

Regards

Shirley Dennison

CAMHS Manager

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