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"Lifesaving detox"

About: Dame Carol Detoxification Service

(as a service user),

I was anxious before I came here because I didnt know what to expect. On arrival I felt welcomed and at ease. Realised how friendly and caring all the staff were. Enjoyed being here and Im happy with what was done for me. 

One of the negatives were that I would have preferred to have a TV in my room during the whole detox. The other negative is that the shower rooms are set out a bit wrong, for example the toilet roll holder is too close to the shower itself. It would have been good to have a shed or shelter to vape under.
The food was amazing. Staff were very understanding. The communication between myself and nurses /doctor were amazing. I made comfortable to talk to about my problems and question.
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Responses

Response from Emma Smith, Bed Manager, Dame Carol Detox Service, Inclusion 4 months ago
Emma Smith
Bed Manager, Dame Carol Detox Service,
Inclusion
Submitted on 03/12/2024 at 08:40
Published on Care Opinion at 08:40


Hello George3;

Thank you so much for taking the time to leave us feedback with regards to your treatment journey with us.

I am glad you felt welcomed on arrival here.

I am pleased you enjoyed it here and are happy with the support you were given.

We're really thankful for your feedback, I shall pass on your kind words to the team and we wish you all the best for the future.

Emma Smith Bed Manager

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