I attended Westmarc from end of July for prosthetic service, I lost my foot due to diabetes and sepsis and I was basically referred to Westmarc for a prosthetic leg.
I met an OT called Alison and she took me through the process of what would happen tome and measured me for a leg and fitting and I couldn’t ask for a better service from her and her colleagues. They were 110%-they couldn’t do enough for me. She even had the leg ready for me within a week, even though she thought it might take a couple of weeks.
I was passed onto the OT and the gymnasium to show me the steps and how to walk and how to climb stairs. I met 2 people, Paddy and Damian and they were fantastic.
Mostly it was Paddy and he was there for me from the start-I met him when I was in the hospital and he introduced himself and got the ball rolling. He bent over backwards for me. From day one til today-he couldn’t do enough for me. He was very contactable and he would talk me through any problems.
The whole lot of them are so helpful and careful and caring and attentive. The whole team were fantastic including reception staff who always asked me how I was. They’d greet me with my first and they were always so helpful I couldn’t ask for any better service from any of them.
I had to have ambulance transfer for my appointments and they bent over backwards too-they helped me get up and down stairs and they were fantastic also. They always made sure I was ok-even getting in the house. Everyone was amazing.
"Couldn't do enough for me"
About: Scottish Ambulance Service / Patient Transport Service Scottish Ambulance Service Patient Transport Service EH12 9EB WestMARC (Glasgow) / Bioengineering clinic WestMARC (Glasgow) Bioengineering clinic Glasgow G51 4TF
Posted by conditionerwg34 (as ),
Do you have a similar story to tell?
Tell your story & make a difference
››
Responses
See more responses from Alan Martin
See more responses from Kevin Torbet