"So lucky to be cared for by this team"

About: Renfrewshire Health & Social Care Partnership

(as a service user),

I can't remember what team number I'm under now I've moved but they are all amazing. My regular nurse Nicky is so bubbly and is a wizard at changing my badly behaved spc, she just seems to have a way with it and she does it in a way that makes me feel so at ease and relaxed which reduces the trauma. The HCAs and students who come are always lovely too and help keep my dog at ease as he's very anxious.

I was seen recently by Lorna initially who was so kind and she escalated me to the ANP Elaine who came out and is one of the most lovely people I've dealt with. She was genuinely concerned and took the time to try and put a plan in place and do what she could to help me and put me at ease to try and see me through until I can see a doctor. It's the first time I've met her and she was so knowledgeable and took me seriously and made me feel heard and like I wasn't an inconvenience. I am so lucky to be cared for by this team, they really are great.

Do you have a similar story to tell? Tell your story & make a difference ››
Opinions
Next Response j
Previous Response k