"Really friendly and helpful"

About: Urgent Community Response / Bassetlaw Urgent Community Response Team

(as a service user),

Went to hospital to get checked out, was due to be admitted overnight but due to care at home, I didn't want to be admitted and went home.

Shortly after being at home, I received a phone call from the Community response team who then shortly after phone call visited.

I was really happy with how quick they responded and the equipment ordered. Jill was really friendly and helpful when it came to the equipment that was needed.

I received a follow-up phone call the next day, to make sure I was ok and was happy with everything that was focussed on the initial call.

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Responses

Response from Miranda Walsh, Team Leader, Bassetlaw Urgent Community Response Team and Bassetlaw Community Therapy Team, Community Health Services 4 days ago
Miranda Walsh
Team Leader, Bassetlaw Urgent Community Response Team and Bassetlaw Community Therapy Team,
Community Health Services
Submitted on 19/11/2024 at 12:17
Published on Care Opinion at 12:17


Thank you for your feedback about the urgent community team. I am glad that Gill was friendly and helpful. I will pass on your lovely comments to the team.

Kind regards

Miranda Walsh

Team lead

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