I have been trying to see my new doctor since my previous doctor retired. I am told that only the doctor can book an appointment post a telephone consultation. Since my previous doctor retired I have not seen, or been told, who my new doctor is. Telephone appointments have been with locums who haven't been particularly helpful. I have long covid, type2 diabetes and possibly, arthritis.
During my treatment for long covid it was suggested that new research states that long term use of metformin is likely to have some adverse effects and I should see my doctor to review this. After waiting about 2 weeks for the telephone appointment, the locum was dismissive of this, told me to go for blood tests then see my doctor to discuss. I had the tests done the next day and received a call from the surgery a couple of days later. Although told to see
my doctor by the locum, again i had to book a telephone appointment! This was another 2 weeks away and again, only during this call could the doctor book an appointment for me to come in and talk with them. So, at the earliest it will be 5 week wait to see a doctor!
I strongly feel this is a case of profit before patient. We are not in the midst of a pandemic so all this system does is add delay and is a poor reflection of what is supposed to be a primary care provider to the public. Pre-pandemic the system worked well so why are we not able to return to it?
"Broken System"
About: Beacon Medical Group Beacon Medical Group Plymouth PL7 1AD
Posted via nhs.uk
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