"There should definitely be some kind of alternative"

My GP has sent me to the hospital at the beginning of this week. The time to be seen by a doctor was shocking, however he was doing a great job as it was just one doctor seeing all the patients coming in and it was a very busy waiting room. 

The nurse is charge Ryan was regularly coming out to the waiting room to give us updates and everyone was offered a warm drink and a sandwich.

I was then moved into a room where I waiting to see the doctor. 

Unfortunately the ward had no spaces available and I was asked to go to another room which  was freezing. The staff made sure to give us plenty of blankets and they were very apologetic.

Theres nothing bad I can say about the staff working in the ward as everyone was so polite and helpful, however I was disappointed with the fact how long I had to wait to get into a bed, and even after all that waiting I was put in a freezing room on a chair. There should definitely be some kind of alternative for patients coming in who can’t get a bed.

I do understand that with the winter coming NHS is under a lot of pressure to accommodate all patients but there were many patients waiting with me for hours to get in who were extremely vulnerable and unwell. 

I want to give special thanks to nurses Ryan, Kat and Lindsay who looked after all those patients and myself, the doctor Rudy, and to all the healthcare support workers who were also checking on us and making sure we at least had something to drink and eat.