I used the Rapid Health online service to book a GP appointment as instructed but found it long, confusing and complicated to use. When I reached the end of the questionnaire I was advised to dial 999 to go to A&E. This process took several hours and when I eventually arrived in A&E I was told I should have made an appointment with my GP. Situation absurd.
"GPs inaccessible"
About: The Groves Medical Centre The Groves Medical Centre New Malden KT3 3TX
Posted via nhs.uk
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