"I left feeling quite upset"

I recently had an appointment in outpatients gynaecology at PRI & was 10 mins late for an early appointment due to numerous diversions in the city. I apologised profusely for this. The receptionist & receiving nurses were lovely & understanding, however the clinician was very abrupt & made me feel like a real inconvenience.

I had been at a previous appointment about 18months prior for similar thing, however the presentation was different & GP had insisted that I have another scan. It was clear from the clinician's attitude that they felt I was wasting their time.

The clinician had 2 students with them, they didn't ask my consent they just told me they were watching them not me & gave me no option. Considering this was a vaginal scan & very intrusive I feel consent should have been sought. I would have consented as I understand the importance of students getting experience,  but the lack of respect & dignity was not good enough from NHS Tayside.

When I asked a question, the clinician was dismissive & made me feel small stupid & an annoyance. The waiting room only had 1 other person & my appointment was much quicker than expected so I don't believe I disrupted their day.

All the other staff were lovely & respectful including their students. It's just a shame that this person gives a poor role model for person-centred care. We all have bad days & I'm sure that was the case, however another person treated like this may opt not to seek medical help in the future & it will make me think twice about asking the question when if I have further post menopausal bleeding,  so I feel its important that we are aware of the impact we can have to the individual. I actually left that clinic quite upset