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I felt safeguarded, listened to and validated

Posted By travellertj94

"I felt safeguarded, listened to and validated"

About: Fife Adult Mental Health Psychology

(as a service user),

I was under the care of Dr Doherty- consultant psychologist. On the first assessment appointment, Dr Doherty was able to tell me that I was suffering along with other things, Dissociation. She worked on this with me and started Schema Therapy with me. Unfortunately, due to a new job, I was unable to continue appointments. I am fortunate enough that I am able to self fund ongoing therapy privately.

I want to thank Dr Doherty from the bottom of my heart. My case is very complex and I felt safeguarded, listened to, emotions validated and received extremely high quality care. What I have worked on with Dr Doherty has changed my life and this will only continue. Thanks to Dr Doherty, I see a light at the end of the tunnel. 

I’d also like to thank her secretary, Rachel, she has always been kind, and very helpful anytime I have phoned. 

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Responses

Response from Siobhan Mcilroy, Head Patient Experience, Corporate Services, NHS Fife 4 months ago
Siobhan Mcilroy
Head Patient Experience, Corporate Services,
NHS Fife

Submitted on 10/12/2024 at 16:48
Published on Care Opinion at 16:48

picture of Siobhan Mcilroy

Dear travellertj94

My name is Siobhan McIlroy and I am the Head of Patient Experience in NHS Fife. I am sorry for the delay in you receiving a response.

Thank you so much for taking the time to share your heartfelt feedback about your experience with Dr. Doherty and her secretary, Rachel. I am truly delighted to hear how impactful your sessions with Dr. Doherty have been for you.

It’s wonderful to know that you felt understood, validated, and supported throughout your therapy. NHS is so proud to have professionals like Dr. Doherty who are dedicated to providing high-quality care and helping patients navigate complex challenges. Your progress and the positive change in your life are incredibly inspiring.

I am sure your kind word will mean a lot to the team and in particular to Dr Docherty and Rachel. Wishing you all the best on your journey ahead, Siobhan

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Response from Theresa Rodigan, Senior Administrator, Patient Experience Team, NHS Fife 3 months ago
Theresa Rodigan
Senior Administrator, Patient Experience Team,
NHS Fife

Submitted on 10/01/2025 at 14:49
Published on Care Opinion at 14:49

picture of Theresa Rodigan

Posted on behalf of Dr Andy Summers, Consultant Clinical Psychologist

Dear travellertj94

I am delighted to hear that your experience was positive, that you felt validated and safeguarded by Dr Doherty, and found her secretary Rachel kind and helpful. I have passed on your feedback to them both and they are very grateful to you for taking the time to post this.

Thank you for your feedback and I wish you all the best in your continuing recovery.

Kind regards

Dr Andy Summers

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