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I feel very lucky to be a patient here

Posted By McKelvie573

"I feel very lucky to be a patient here"

About: Glasgow Dental Hospital and School / Restorative Dentistry - Level 6 and Level 7

(as the patient),

I have been attending Glasgow Dental Hospital for the last few years having been referred by my NHS dentist for treatment or Periodontal disease at Professor Culshaw's clinic and some also some restorative work.

I can honestly say that all staff I have encountered are professional, friendly and deliver a really high standard of care. Everything is double checked by a qualified professional.

I feel very lucky to be a patient here and look forward to having my treatment completed.

I especially want to thank Faiser who has replaced several fillings in the last few months. She is a credit to the NHS. I also feel the Dental Nurse Assistants should be given credit for the important input they provide. I always feel at ease and reassured. 

The only negative is perhaps is different departments may have different treatment plans in place, and better communication with each other would be a bonus.
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Responses

Response from Raymond Carruthers, Operational Governance Manager, Glasgow Dental Hospital, NHSGGC 4 months ago
Raymond Carruthers
Operational Governance Manager, Glasgow Dental Hospital,
NHSGGC

Submitted on 09/12/2024 at 11:00
Published on Care Opinion at 11:00

Dear McKelvie573,

Thank you for taking the time to post comments following your appointments. I am very pleased to hear that your experience was so positive. Feedback of this kind is helpful to others who may be attending the Glasgow Dental Hospital for the very first time.

It is also a real boost for our teams to receive such lovely compliments on the care they have provided and I will be sure to share your kind comments with Faiser, Professor Culshaw and her team.

Regards

Raymond

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Response from Fiona Mackenzie, DCP Manager, Glasgow Dental Hospital, NHS Greater Glasgow and Clyde 4 months ago
Fiona Mackenzie
DCP Manager, Glasgow Dental Hospital,
NHS Greater Glasgow and Clyde

Submitted on 09/12/2024 at 14:14
Published on Care Opinion at 14:14

Thank you very much for your review of our service.

I am pleased to hear that your Restorative treatment has been delivered to such a high standard.

I have no doubt that Fraiser and the team will be delighted to read your very kind comments. Our Dental Nurses do a great job in supporting patients through their treatment journey, it is so nice of you to recognise that too.

If I can be of assistance with any of the issues you mention with your treatment plan please do contact me email: fiona.mackenzie3@ggc.scot.nhs.uk.

Best wishes,

Fiona

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