Care Opinion

Excellent care in infusion unit

Story from nhs.uk

"Excellent care in infusion unit"

About: East Sussex Healthcare NHS Trust

I recently went to infusion unit at conquest hospital on a Sunday for treatment the staff were excellent offering professional care and kindness including tea and biscuits, only a very short stay but an amazing example of the nhs care Thankyou to you all

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Responses

Response from East Sussex Healthcare NHS Trust 3 weeks ago
East Sussex Healthcare NHS Trust

Submitted on 29/11/2024 at 13:09
Published on nhs.uk at 13:09

Dear Paula,

Thank you for posting such lovely feedback today regarding your recent experience of care in the Infusion Unit at Conquest Hospital; your comments, and the time taken to leave them, are very much appreciated.

The Trust strives to ensure all patients receive a high standard of care and treatment that is professional in its delivery, underpinned by the values of kindness and compassion, and we are delighted to read this was your experience. And of course, a good cup of tea and some biscuits always help!

We will ensure your lovely words are shared with the staff in the Infusion Unit, and send you our very best wishes. Keep well Paula.

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