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"Done amazing job at looking after me"

About: North Devon District Hospital / Accident and emergency

(as the patient),

I spent the night in a&e due to having awful abdominal pains and the night staff that we're on Wednesday night at North Devon District Hospital were lovely and one of the lovely health care assistants done amazing job at looking after me including helping me back and forth to the toilet and she was brilliant at looking after me while I was going through a difficult patch. The only way I can describe the health care assistant is she has blonde hair tied up with tattoos. 

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Responses

Response from Ella Joslin, Operations Manager, Medicine Care Group, Royal Devon University Healthcare NHS Foundation Trust 4 months ago
Ella Joslin
Operations Manager, Medicine Care Group,
Royal Devon University Healthcare NHS Foundation Trust

Operations managers for Neurology, Neuro-physiology, Diabetes and Endocrine services

Submitted on 05/12/2024 at 13:25
Published on Care Opinion at 13:25


Dear Kayleighlou,

Sorry to hear about your recent abdominal pain which brought you to the Emergency Department. I am glad you had a positive experience while in the department. I will share your kind words with our HCA Dawn and the rest of the team at our next departmental meeting.

Wishing you a continued recovery.

Best Wishes,

Ella Joslin

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