Have had contact twice in past two weeks with Lisa -nurse- from home vaccination team in north Lanarkshire and also the team leader in respect of my frail elderly mum’s flu and covid vaccines.
The team were caring, compassionate, responsive and completely tailored their contact and visits to my mum’s needs given her recent discharge from hospital and the family being able to support their visits. The manner in which myself and mum were communicated and dealt with was nothing short of fantastic! I really want to extend my own and mum’s thanks for such kind, individualised and compassionate care.
A lovely reminder of the excellent care the nhs does provide! Thank you!
"The team were caring, compassionate, responsive"
About: Adult Health & Support Services / Vaccinations Service Adult Health & Support Services Vaccinations Service ML3 0AA
Posted by Crcartw (as ),
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